You have guests and guests have data. Whether it be transactional, demographic, attitudinal or social, our resort and hotel CRM platform makes that data work for you to increase guest satisfaction and drive incremental revenues.
Use our data portal to generate targeted lists on demand or work with your account manager to build automated behavior-triggered messages. Here are a few common campaigns, but give your imagination a long leash - the possibilies are endless.
Use simple data points to target messages at guests who are at your destination right now.
Put your guest data to work wherever you need it with our API endpoints.
Place dynamic content based on specific guest traits into email campaigns and more.
Provide info that sets up a vacation to succeed before guests even start traveling.
Automate post-stay surveys with answers tied directly to specific guest profiles.
They started to book but never finished the job. Automatically bring them back.
Perfectly time an offer to lodging guests that gets them to stay a day or two longer.
Automatically reach loyal guests who should have booked by now but haven't.
Use guest-specific social data to send "follow us" messages only to non-followers.
Our clients love the technology, but it’s
our people that make the difference.
Each account manager
acts as an extension of your team, helping you turn big ideas into revenue-generating campaigns.