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Guest Communication

When you give guests what they want, they’ll always come back. Timely, relevant messaging requires the ability to segment your audiences and carry on a conversation that makes them feel like you’re talking to “only” them. Our messaging platforms include promotional and fully automated transactional messages geared to every segment, including families, non-families, first time visitors, and loyal, repeat guests.

We also utilize:
• Geo-targeting
• Interest based communications
• Pre-arrival messaging
• Post Departure messaging
• In-Resort Messaging
• Lodging vs Point-of-Sale product messaging
• Demographic segmentation

We send relevant messages to the right guest, through the right channel, at the right time. We’ll help you begin and carry on a conversation that leads to long-term relationships.

Eastern Office
Montgomery, Ohio
Corey Ryan
513.332.8330 - Email

Western Office
Edwards, Colorado
Amy Josef
970.331.9548 - email