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Privacy Statement

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Edwards Office
56 Edwards Village Blvd
Suite 225
Edwards, CO 81632

Ryan Solutions Online Privacy Policy
Ryan Solutions, LLC (“Ryan Solutions”, “we”, “us”, “our”) knows that our customers (“you”) care about how your information is collected and used. We take great pride in the relationships we have developed and we are committed to treating any personal information we obtain with care and respect. This Online Privacy Policy (the “Privacy Policy” or “Policy”) is designed to inform you about our privacy policies and practices. This Policy is part of the Terms of Use published on our website, www.ryansolutions.com (“Site”).

Scope of the Policy
The Policy applies to the personal information we collect. When we use the term “personal information,” we mean information that identifies a particular individual, such as the individual’s name, postal address, e-mail addresses, and telephone number. When other information (such as consumer preferences or demographic information) is directly associated with personal information, this other information is treated as personal information.

Provided Services
Information processed on Behalf of our Customers
Ryan Solutions stores, transfers, and processes information for its customers in connection with our service offering (“Services”) and has no direct relationship with the individuals whose information is being collected by our customers. The information handled by Ryan Solutions is at the sole discretion of our customers.

An individual who seeks to review, correct, delete, or update personal information collected by our Services should direct their inquiry to the customer. Customer requests to perform any action on information will be responded to within 30 days.

U.S. – EU Safe Harbor

The United States Department of Commerce and the European Commission have agreed on a set of data protection principles (the “Safe Harbor Principles”) to enable U.S. companies to satisfy the EU law requirement that personal information transferred from the EU to the United States be adequately protected. Ryan Solutions complies with the US-EU Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Ryan Solutions has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/.

Personal Information We Collect and How We Use It
Information Provided by Our Customers
We require customers who register to use our Services offered on our Site to provide information such as name, company name, address, phone number, email address, and billing information. Customers can view their profile to confirm their information and make any necessary edits to their information.

Ryan Solutions uses the information we collect to set up Services for individuals and their organizations. Information provided to us will be stored in an online profile we create for you, to enable us to better meet your needs and understand your preferences. We may also use the information to contact customers for the purpose of gathering information regarding the Service provided and to send information regarding our company such as newsletters, promotions, surveys, and events. Customer information will not be distributed or shared with any third-party. All financial and billing information collected is used solely to bill for Services and is not used for marketing or promotional purposes.

Customers will be using the Site and Services to host data and information (“Data”). Ryan Solutions will only use this information as described in this policy and will not sell or rent any Data provided by the customer. Individual records may, at times, be viewed or accessed only for the purpose of resolving a problem or as may be required by law. We also use your information for security and fraud prevention purposes; to better understand our clients; to improve our programs, Services, and Sites; and to better market and advertise our programs and Services.

Information Sent to Us by Your Web Browser.
We collect information that is automatically sent to us by your web browser. This information typically includes your IP address; the name and version of your operating system; the name and version of your browser; the page you were visiting before you accessed our Site; and the date and time of your visit. The information we receive depends on the settings of your browser. Please check your browser if you want to learn what information your browser sends or how to change your settings. Generally, we use this information to create statistics that help us improve our Sites and make them more compatible with the technology used by our visitors. This information is also used for marketing purposes and to improve your experience on the Sites.

We may collect IP addresses for purposes of system administration, to report traffic data to our corporate partners, and to audit the use of our Sites and Services. Although the information provided by your browser does not identify you personally, this data can be combined with other data to personally identify you.

We also use “cookies” as a method to gain dependable and consistent traffic data. A “cookie” is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. We use cookies to help us provide customizable Services and to allow you to sign-in to our Sites. Cookies may also be used by corporate partners on co-branded Web pages. You can choose whether to accept cookies by changing the settings of your browser. If you choose not to accept these cookies, your experience at our Sites and other Web sites may be diminished and some features will not work as intended.

COPPA (Children’s Online Privacy Protection Act)
We do not market to children under the age of 13 nor will we knowingly collect personal information on our Sites from children under the age of 13 without the prior consent of the child’s parent or guardian. If you believe that a child under the age of 13 may have provided personal information to us without consent of the child’s parent or guardian, please contact us comments@ryansolutions.com

Disclosure of Your Personal Information
Ryan Solutions does not sell any information to outside marketers, advertisers, or other third-parties. Under limited circumstances we may disclose the personal information we collect with outside parties for specific purposes. Those circumstances are described below along with some of the steps we take to limit the manner in which your personal information is used.

With Service Providers.
We may share your information with companies that provide support services to or that help us market our products and Services (such as email vendors). These companies may need information in order to perform their functions. These companies are only authorized to use the information we share with them for the purpose of delivering the service we hire them to provide. In addition, we only disclose the information they need to provide the specific service or function. We will not sell your personal information to third party marketing or advertising firms.

In Special Circumstances.
In certain special cases, we may disclose your personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, Ryan Solutions or someone else. We may also disclose your personal information when we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case, administrative investigation or investigation conducted by Ryan Solutions.

Links to Third-Party Websites
Our Sites contain direct links to sites offered by third parties. Some of these sites are authorized to use the Ryan Solutions brands or logos. Those third-party sites are not covered by this Privacy Policy.

The information you choose to share on those sites is not subject to this Privacy Policy. You should review the privacy policies of those websites to make an informed decision about whether to share your information on those sites. Further, you should review your account settings on those sites to ensure that you are comfortable sharing your information with the audience chosen in that account.

How We Protect Your Information
Ryan Solutions has appropriate physical, technological, and organizational safeguards and security measures in place to attempt to protect against the loss, misuse, unauthorized access or disclosure of your personal information under our control. However, it is important that you understand that no website or database is completely secure, or “hacker proof.”

Ryan Solutions provides unique usernames and passwords that must be entered each time a customer logs on. You can help us by protecting and keeping your username and password safe at all times. You can protect yourself and help us prevent computer crime by promptly notifying us if you suspect that your user name or password is lost, stolen or used without permission. Also, you can reduce many risks by using up to date antivirus software.

Personal information is contained behind secured networks, protected by firewall, and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, when our Site is accessed all sensitive information supplied is protected via SSL/TLS technology which provides both encryption and server authentication.

Dispute Resolution
In compliance with the Safe Harbor Principles, Ryan Solutions is committed to resolve complaints regarding the privacy, collection, and use of personal information. European Union or Swiss citizens with inquiries or complaints should first contact Ryan Solutions at 56 Edwards Village Road Ste 225, Edwards, CO 81632, or by email at comments@ryansolutions.com. Ryan Solutions has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

Your Choices
Opt-Out of Receiving Future Communications
Our Service give you the option of not receiving future communications from us by sending an email to comments@ryansolutions.com

Review and Update Your Information
You may also review or update your personal information collected by this Site or correct factual inaccuracies by emailing comments@ryansolutions.com

Visitors Who Access Our Sites From Outside the United States
We share the personal information we collect with our third-party service providers, and others around the world as described in this Policy. When we transfer personal information to another country, we will take appropriate measures to protect privacy and personal information. By using one of our Sites, you are consenting to the transfer of your personal information to any country in the world in accordance with this Policy.

The Sites are U.S. Sites and are governed by U.S. law. If you do not wish to consent to U.S. law or this Policy, you should not share information with us or use our Sites.

Contact Us
If you have questions about this Privacy Policy or the practices of our Sites, please contact:

Ryan Solutions
56 Edwards Village Road Ste 225
Edwards, CO  81632

Changes to the Policy
We may change this Policy from time to time, by posting the revised Policy on our Sites. The changes will only apply to the personal information we collect after we have posted the revised Policy.

Effective Date of this Privacy Policy
This Privacy Policy was updated on May 27, 2015, and is effective as of that date.

We self-certify compliance with:
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